Return Policy

Overview

This Return Policy outlines the terms and conditions for returns, refunds, and exchanges related to our upholstery services and consultations.

Service Cancellations

If you need to cancel a scheduled service or consultation, please contact us as soon as possible. Cancellation policies may vary depending on the type of service and timing of the cancellation.

We understand that circumstances can change, and we will work with you to find a suitable solution whenever possible.

Refund Policy

Refund eligibility depends on the specific circumstances and the type of service provided. Generally:

Consultation fees may be refundable if cancellation occurs within a reasonable timeframe
Deposits for custom work are subject to the terms agreed upon at the time of booking
Completed work is generally not eligible for refund unless there is a material defect or failure to meet agreed specifications

Quality Assurance

We stand behind the quality of our work. If you are not satisfied with completed upholstery work, please contact us within 30 days of completion to discuss your concerns.

We will work with you to address any legitimate issues and find an appropriate resolution.

Material Returns

If materials are purchased separately and unused, returns may be possible subject to our discretion and the condition of the materials. Please contact us to discuss material returns.

Contact for Returns

To initiate a return, cancellation, or discuss a refund, please contact us at: